Product Specification
VC-Connect is a web based database management system. This centralised database system will allow you to quickly and efficiently produce reports and statistics on all aspects of your customers and service delivery.
The database system provides the following functions and features:
- Performance management and statistical reporting
- Management of targeted marketing and communications
- Training and event management administration
- Easily accessible from anywhere with an internet connection
- Easy system maintenance / administration
- Available in single and multi-partner versions
VC-Connect is extremely flexible and can be easily tailored to meet your needs. We can also help you project manage implementation, from initial discussions though to going live with the system. The VC-Connect team will also provide training and ongoing support.
What are some of the benefits for your staff?
- Search the database system for a history of monitoring with organisations and contacts
- Produce monthly monitoring statistical reports
- Complete control over your marketing and communications
- Training and event management administration
- Supports targeted marketing
- Centralised system with full security options
- Maintainable in house with customisable fields
What are some of the benefits for managers?
- Keep track of your organisation’s work in one central location
- Track enquiries and workflow through the organisation
- Able to record time spent on monitoring work activities, to help cost and plan future work & budgets
- The ability to report on the profile of the groups your organisation is working with
- Produce weekly, monthly, quarterly reports of work carried out and how this contributes to achieving the organisation’s objectives
- Produce equal opportunities monitoring statistics
- Gives the ability to easily mail/email all groups you’ve had contact with for marketing and evaluation purposes